The useful answers.
Everything you might want to know before booking, without the padding.
What are the check-in and check-out times?
Check-in from 15:00, check-out by 11:00. Arrival is easy: self check-in with a lockbox, so you’re never waiting at a desk. Different timing is sometimes possible; just ask us.
Is the guesthouse suitable for children?
Yes. The second bedroom has two single beds that children love, and a cot, toddler bed and high chair are ready for the smallest guests, along with children’s books, toys and board games for rainy afternoons. Outside: an in-ground trampoline, a swing and plenty of lawn.
Are pets allowed?
No. Much as we love them, pets are not allowed at Elements.
Is there parking?
Yes, free private parking on site. Please park on the far right.
How far is the village? And the beach?
Bergen’s centre is 1.5 km away, five minutes by bike. The beach at Bergen aan Zee is 7 km: about 20 minutes by bike, straight through the dunes.
Are bikes available?
Bike rental is available in Bergen village nearby, and we’re happy to point you to the best option for e-bikes or mountain bikes when you arrive.
Is there a minimum stay?
The minimum stay varies by season and is shown automatically when you select dates in the booking calendar.
What is the cancellation policy?
Cancelling up to 14 days before arrival is free of charge; only the € 150 deposit is not refunded. Within 14 days of arrival, 50% of the total amount is charged, no-shows or same-day cancellations in full; the deposit counts towards that.
What is included in the price?
Bed linen, towels, shower amenities, Wi-Fi, Apple TV, coffee and tea, final cleaning, and parking are all included. No surprise fees at checkout.
Is smoking allowed?
No. Smoking is not permitted inside the guesthouse.